The Minister for the Cabinet Office acting through Crown Commercial Service has gone out to tender with a contract for Water Wastewater and Ancillary Services worth an estimated £2 billion.

The Crown Commercial Service (CCS) is looking to establish a Framework Agreement to support the delivery of Water, Wastewater and Ancillary Services for UK public sector organisations.
The Framework is being tendered in the following Lots:
- Lot 1 – Water and Waste Water Services
- Lot 2 – Ancillary Services (the Framework Agreement will initially consist of nine Ancillary Services)
- Lot 3 – One Stop Shop (Combined Lot 1 and Lot 2 )
Bidders can bid for both Lot 1 and/or Lot 2. Any bidder successfully awarded a place on both Lot 1 and Lot 2 combined will be awarded a place on Lot 3.
Estimated total value of the contract, which will run for an initial term of four years, is £2 billion. Successful suppliers will be required to hold and maintain throughout the Framework Agreement and any Call Off Contracts, a valid Water Supply and Sewerage Licence granted by Ofwat.
Lot 1 covers the supply of Water and Wastewater Services to eligible nonhousehold customers, including:
- Account Management including customer service;
- Billing;
- Metering including, Meter Reading (Including acceptance of AMR reads),
- Management of sites and meters (including new connections and switching);
- Facilitate meter installation/removal/resizing/accuracy tests;
- Data Management;
- Roads and Property Drainage;
- Sewerage services including Trade Effluent;
- Emergency Contingency Planning;
- 24/7 Emergency support;
- Guaranteed standards of Service.
Lot 2 covers the provision of Ancillary Services - the management, conservation, reduction and data management of water consumption and initially consists of the following nine services:
- Water Footprint assessment;
- Tariff optimisation and benchmarking;
- Water audit site surveys;
- Leak detection and repair;
- Contingency planning;
- Legionella Risk Assessments;
- Automated Meter Reading;
- Bill Validation;
- Cost Recovery.
The CCS is looking to appoint up to 20 suppliers to the Framework Agreement.
Time limit for receipt of tenders or requests to participate is 5 February 2024 – click here to access the tender documentation.
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