Southern Water has today confirmed it will not be asking for Ofwat’s final determination on its Business Plan to be referred to the Competition and Markets Authority.
The company’s plan for 2015 to 2020 will see it deliver a wide range of improvements for its customers, with average bills falling by eight per cent before adjustments are made for inflation – much less than the increase in the general cost of living.
Matthew Wright, Southern Water’s Chief Executive, said:
“Following detailed analysis and discussion, we are confident that the final determination, when looked at in the round, is consistent with our ability to deliver our plan for the coming five years. It also supports the investment required to ensure we are among the leaders in the industry for customer service, operational performance and cost efficiency.
“We began work on our plan in spring 2012, so today’s announcement brings to an end a process which has lasted almost three years. During that time, we talked in detail to more than 30,000 customers about the services they want us to deliver, helping us develop a range of 26 clear promises about what we will achieve for the communities we serve.
“I would like to thank everyone who contributed to the development of our plan. We have worked hard to ensure we are fully prepared to make our plan a reality from April and these efforts will continue apace in the weeks ahead.”
Southern Water will spend around £3 billion enhancing and maintaining the water and wastewater services it provides in the coming five years, equivalent to £1,500 for every household and business in its area.
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies.
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets.

Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.