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Tuesday, 04 July 2017 08:15

Yorkshire Water plans to exit business retail market

According to reports in the local press, Yorkshire Water has confirmed that owners Kelda Group are planning to exit the retail business market.

A spokesman said:

“Yorkshire Water Business Services and Three Sixty can confirm they have notified staff of the Kelda Group’s intention to exit the non-household retail market and sell its non-household retail businesses.

"These are early days but we felt it was right to keep our colleagues informed throughout.

"In the meantime, it is very much business as usual for our colleagues and non-household retail customers and we will continue to provide them with the very best service.”

Born out of Yorkshire Water, and part of the Kelda Group,Three Sixty was launched in September last year. The company said Three Sixty would be taking a distinctive approach to the non-household retail market which opened in April 2017. At the time of launch Robert Marrill, managing director of Three Sixty, said:

“In developing Three Sixty, we have learnt from all the attributes that made our sister company Yorkshire Water and our national water retail company Kelda Water Services Retail so successful and have applied them to this new company, putting customer service at the heart of everything we do.

“We will provide real value for our business customers and build on the key strengths, expertise and decades of experience we have in the Three Sixty team.”

Around 100 people are employed at the company’s head office in Barnsley and their office in Bradford.

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