Scottish Water has today confirmed that an increase in household charges is again being limited to 1.6% across all council tax bands – around £6 a year for the average household, providing stability in charges for customers.
The decision means the average Scottish Water household charge in 2017/18 will be £357 – less than £1 a day. While charges for 2017/18 in England and Wales have yet to be announced, the current average household charge of £389 is considerably higher than in Scotland.
By the end of this period, Scottish Water has pledged that household charges overall will have fallen in real terms.
Scottish Water is investing £3.5 billion between 2015 and 2021 in projects across Scotland.
The six-year investment will be made in water treatment works, pipes and networks – providing customers with improved service, enhancing the environment and supporting jobs in the Scottish economy. This is around £1,370 for every connected property. Ongoing projects include:
- Construction of the £100 million Shieldhall Tunnel in Glasgow. This will improve water quality in the River Clyde and reduce flooding
- A new £29 million water treatment works to provide continuous, high-quality drinking water to customers in the Oban area
- A £5 million upgrade of Dundee’s drinking water network
- Douglas Millican, Chief Executive, said:
“Scottish Water customers continue to enjoy the benefits of one of the UK’s best value water and waste water services. “
“The quality of drinking water received by our customers has never been higher, while we’ve continued to achieve excellent customer satisfaction results.”
“We are firmly focused on meeting our customers’ expectations of us. That’s why we’re building on the significant improvements we’ve made to water services by providing value for money, stability and certainty in charge levels.
“By 2021, we expect to deliver further improvements to drinking water quality and environmental performance while at the same time ensuring that overall household charges have fallen further in real terms.”
The 1.6% increase in Scottish Water household charges from April 1 will apply to all council tax bands (A-H). This follows confirmation from the Scottish Government that the revised council tax bandings for households in bandings E-H, which apply from April 2017, are not to be used for household water and waste water charges.
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies.
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets.

Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.