Competition and Markets Authority grants energy firm permission to appeal Ofgem licence changes
The Competition and Markets Authority has granted Northern Powergrid permission to appeal Ofgem licence changes – the energy firm can now appeal changes by the UK’s independent energy regulator to their energy licences, which affect how much Northern Powergrid can charge their customers.
NI Water announce 13.4% average increase in 2023/24 charges for business customers
NI Water has announced that from 1st April 2023, non-domestic water and sewerage charges will rise by 13.4% on average. NI Water has announced that from 1st April 2023, non-domestic water and sewerage charges will rise by 13.4% on average.
New guidance says water firms should innovate to protect customers in vulnerable circumstances
Collaboration, communication and consistency are three key ways in which water companies can improve the way they deliver priority support to consumers in vulnerable circumstances, according to new guidance published today by the Consumer Council for Water.
Ofwat publishes water company charges schemes for 2014-15
Water industry regulator has published information about the annual charges schemes the water companies will apply for the period 1st April 2014 to 31st March 2015.
Chinese consumers would pay 3% of annual income to improve water quality
A new research paper published by the World Bank suggests that consumers in China would be willing to pay up to 3% of their annual income continuously over a five year period to improve water quality. It could also provide some useful pointers on issues the water companies will need to address in the stakeholder engagement Ofwat now wants them to undertake in the upcoming AMP6 business planning process.
Water and sewerage bills rise in line with inflation in 2011/12
Ofwat has announced this morning that the average household water and sewerage bill across England and Wales will increase broadly in line with inflation in 2011/12.
Thames Water bill amnesty identifies 3,000-plus possibly unbilled customers
More than 2,300 people who use water but have never received a bill could face substantial back-charges after having their homes identified in the opening fortnight of an audit of Thames Water's entire customer base.
Thames Water amnesty finds 1550 potential unbilled customers
More than 350 people who use water but have never received a bill are set to have their previously unpaid charges waived after coming forward voluntarily in the first week of Thames Water's amnesty for unbilled customers.
Thames Water offers amnesty for unbilled water customers
Thames Water, Britain's biggest water company, this morning took the unprecedented step of declaring an amnesty for customers who use water without ever receiving a bill.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
Expert Focus
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Other Latest News
- Mott MacDonald enters into agreement to acquire Australian civil contractor Leed Engineering & Construction
- RSE awarded multi-billion-pound contract to transform Scotland’s water and waste water infrastructure
- Ofwat confirms Cheddar 2 Reservoir and Transfer gets gate C go-ahead to progress to February 2028
- Scottish Water completes second phase of peatland restoration project at Loch Katrine
- Ofwat agrees additional gate C development funding for Poole Water Recycling and Transfer solution
- Northumbrian Water completes £3.6 million water mains replacement work in Gateshead
Watch
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
Top Stories
- Mott MacDonald enters into agreement to acquire Australian civil contractor Leed Engineering & Construction
- RSE awarded multi-billion-pound contract to transform Scotland’s water and waste water infrastructure
- Ofwat agrees additional gate C development funding for Poole Water Recycling and Transfer solution
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