Water and energy companies are among some of the worst ranking sectors in the UK for customer service, according to research released this week.

Ofwat has today launched a major consultation setting out its preferred options for the future framework to regulate the role of markets in the water sector and the role regulation will play – and is calling for change in the industry.

A new report from the Institution of Mechanical Engineers is warning that EU waste water quality demands are costing UK water companies millions every year and leading to extra carbon emissions.

Scottish Water is planning to start construction of the new £21 million Tullich Water Treatment Works (WTW) in early 2016, with the aim of having it fully operational and into supply by Autumn 2017.

Almost 9 out of 10 people in Britain want to see investment in new infrastructure – but many also want more of a say in how it’s planned and delivered, according to a new survey published today.

A broad coalition of nations, river basin organizations, business and civil society has announced the creation of the international Paris Pact on Water and Climate Change Adaptation to make water systems more resilient to climate impacts.

Flood Re, the scheme to ensure affordable flood insurance cover will be available to UK households in areas of high flood risk, is set to go live in 2016 after securing  a £2.1 billion reinsurance deal.

The Government is facing questions from a number of quarters over flood defence provision following  the weekend’s devastating floods in Cumbria. Leader of the Liberal Democrats Nick Farron has criticised the Government for shelving 300 flood defence schemes deemed low priority.

Ofwat has launched a new consultation on protecting customers in the non-household retail market through the introduction of a new Customer Protection Code of Practice.