Ofwat research shows customers struggling to pay household bills are more likely to experience poor wellbeing
New research published today by Ofwat shows that just over half of water bill payers believe they will struggle to pay a utility bill over the coming year, rising to 7 in 10 if there are children in the household.
Ofwat says pandemic has worsened problems for customers struggling with bills and poor mental health
Ofwat says the pandemic has exacerbated problems faced by customers struggling with bills and poor mental health – the regulator is calling on the water companies to do more to help.
Mental Health Awareness Week: breaking down barriers at Thames Water
Thames Water is breaking down mental health in the workplace barriers through its award-winning ‘Time to Talk’ strategy, as the company starts a series of events to mark Mental Health Awareness Week which runs from 10 to 16 May.
Thames Water wins top award for mental health strategy
Thames Water’s work to support its employees with their mental health has been recognised with a major national award.
Thames Water supports development of new mental health first aid guidance
Thames Water is one of four leading employers to help develop new guidance, launched today, by Mental Health First Aid (MHFA) England.
Mental health VR training helps Thames Water cut illness absence by 75%+ in last 5 years
A mental health virtual reality training course has helped Thames Water reduce work-related illness absence by more than 75% in the last five years.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Other Latest News
- Anglian Water awards c£70 million AMP8 Ecology & Hydrology Surveys and Assessments Framework
- Ofwat confirms £44.7 million enforcement package for Dŵr Cymru Welsh Water
- Bristol Water - major £66 million upgrade to Bristol’s water network aims to cut interruptions and boost resilience
- Scottish Water announces plans for major multi-million pound bioresources upgrade project for Glasgow
- United Utilities launches multi-million pound AMP8 investment in Troutbeck
- EWR seeks supply chain engagement ahead of tendering £360m contract for Integration Technical Operations Assurance & Environmental Partner
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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