Mon, Aug 03, 2026
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Monday, 03 August 2026 08:59

Temporary water use ban announced for Essex & Suffolk Water customers

Following the Environment Agency’s announcement of drought across the East Anglian area, Essex & Suffolk Water is introducing a Temporary Use Ban, also known as a hosepipe ban, for customers across the entire supply area.

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The temporary restrictions, which have been implemented immediately and came into force from 00.01am this morning, follow months of prolonged dry weather.

Essex & Suffolk Water is the last of the water companies in East Anglia to introduce a ban and it is the first time since June 1997 that the company has had to put restrictions in place.

July has seen little to no rainfall across East Anglia, with four successive heatwaves and the Environment Agency is starting to see more impacts on the environment. Soils are extremely dry affecting groundwater sources, river flows are low and forecasts are for the hot and dry conditions to continue into August.

The weather has led to an increased demand for water - customers are using an average of an extra 29 million litres of water per day. It has also impacted reservoir levels, with Hanningfield and Abberton sitting at a combined average of 69 per cent, which is below average for this time of year.

Kieran Ingram, Water Director, said:

“The Environment Agency has placed the region into drought because of the prolonged lack of rainfall, low river flows and dry soils, all of which are putting increasing pressure on the environment across East Anglia.

“This isn't a decision we've taken lightly, but it's the right thing to do. By reducing non-essential water use, we're helping to protect our precious rivers and wildlife while also safeguarding water supplies, so they remain available for everyone as the hot, dry weather continues."

Daniel Johns, Managing Director of Water Resources East commented:

"The Environment Agency has now declared drought status across East Anglia due to exceptionally hot and dry conditions impacting rivers, farming and wildlife across the region. Weather forecasts suggest there is no respite yet in sight. Even if it does begin to rain again it will take some time for the environment to recover.

“Given the extreme situation, it is no surprise that Essex & Suffolk Water has introduced a temporary usage ban and they are right to do so.

“Hosepipes are now off limits across almost the entirety of Eastern of England. The ban is just one element of action being taken to protect water supplies - Essex & Suffolk Water already has the best leakage performance in the country but are increasing the number of teams finding and fixing leaks as soon as they can.

“All households and businesses must also do the right thing and try to minimise their water use to preserve stocks and protect nature."

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