Ofwat research highlights room for improvement in how water companies deal with customer billing issues
New research carried out as part of Ofwat’s ongoing work to understand customers’ experiences of interacting with their water company is highlighting room for improvement in water companies’ customer billing issues.
Utilities suppliers losing £3.3 billion in revenue a year
A new report from technology-enabled data consultancy Sagacity shows utilities suppliers are leaking billions of pounds in revenue and don’t know how to prevent it from happening – putting jobs at risk.
News Showcase
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Albion Water appoints new Director of Business Development
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development. -
Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality. -
Kohtari CEO says joined-up water intelligence needed to predict, not just react - not more data
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react. -
IED compliance – using automated sliding floodgates to support secondary containment at water and sewerage company sites
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.
Expert Focus
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Other Latest News
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- Met Office - historic July sees record dryness, unprecedented sunshine and exceptional warmth
- Ofwat tenders £6 million contract to procure Independent Monitor for South East Water
- United Utilities awards contracts for specialist vehicles to support AMP8 activities
Watch
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
Top Stories
- Water Efficiency Lab 2 launches on customer side leakage – a 1.5 billion litre a day challenge
- NI Water invites supply chain to register for market engagement event for £12.6 billion major integrated partnerships framework
- BFY Group's Neal Edmonson discusses what water can learn from energy's smart meter rollout
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