In an Expert Focus article for WaterBriefing, Jamie Gibson, Managing Director at DCBL discusses why the water sector must take a technology-driven approach to debt resolution in order to reduce enforcement levels
The Directors of Thames Water Utilities Holdings Ltd (TWUH) have assessed the fair value of Thames Water as nil, according to Thames Water Utilities Holdings Ltd's Annual Financial Statements for the year ended 31 March 2024 published this morning.
Thames Water has awarded contracts to collect outstanding household debt with a forecast annual total value of £121.5 million to five debt collection agencies.
Thames Water has gone out to tender with a contract for household debt collection services covering an annual debt forecast with a total value of £121.5 million.
The water companies have made the headlines this morning on the BBC which is reporting that “more than half the UK's water suppliers have been sending their customers "unacceptable" debt collection letters."
More than 350 people who use water but have never received a bill are set to have their previously unpaid charges waived after coming forward voluntarily in the first week of Thames Water's amnesty for unbilled customers.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers.
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.