Over six weeks since South West Water first issued a Boil Water Notice following a cryptosporidium outbreak which at one stage impacted 16,000 households and businesses in the Brixham area, the notice still remains in place for a number of customers.
The latest update from the Department for Environment, Food & Rural Affairs and the Environment Agency says customers in the Summercombe, Chestnut Drive, Higher Brixham, Southdown, Upton Manor and St Mary’s supply area are advised to continue to boil their drinking water before consuming it.
This comes after South West Water lifted the boil notice for the Kingswear, Noss Marina, Hillhead Park and Raddicombe supply zones on 26 June. The notice was initially put in place after the UK Health Security Agency (UKHSA) confirmed it is investigating cases of cryptosporidium.
The water company is maintaining bottled water collection points for the public and its crews are also continuing to deliver bottled water to properties across the areas where the notice still applies.
The Environment Agency is engaged locally with UK Health Security Agency and South West Water.
Dr Bayad Nozad, Consultant in Health Protection at UKHSA, said:
“We advise people in the affected areas to follow the advice from South West Water and boil their drinking water and allow to cool before use.”
South West Water has announced it has increased its compensation for customers in Brixham in recognition of the impacts following the detection of cryptosporidium in the area.
For businesses impacted by the current boil water notice, the water company has set up a dedicated line for retailers and businesses about the incident and to discuss impacts on their businesses. The number is 03332 343 293 and the line is open 9am to 5pm Monday to Friday.
The Drinking Water Inspectorate has been notified of the potential contamination of drinking water and is currently investigating the cause, extent, and actions of the company.
The Government is continuing to receive regular updates from South West Water on the Boil Water Notice from
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