Yorkshire Water is on track to provide 250,000 customers with financial support by April this year, when it completes the first year of the water industry’s five-year AMP8 investment cycle.
The Board of Scottish Water has announced that household water and waste water bills will rise by an average of £42 per year from 1st April 2026 – an increase of around £3.50 a month.
Trust in water companies to deliver a range of activities may slowly be recovering, according to the latest cost of living report from Ofwat.
The Department for Environment, Food & Rural Affairs is currently analysing public feedback on the consultation on its proposed reforms to the WaterSure support scheme which caps water bills for low-income customers who have high essential water use.
Around 2 million struggling households are receiving lower water bills through water companies’ social tariff schemes to combat rising prices, according to new figures released today by the Consumer Council for Water (CCW).
Yorkshire Water colleagues are attending events in Hull, Doncaster, and York this week, in hopes of reaching customers who might benefit from the utility’s bill support offerings.
Water sector regulator Ofwat has found that SES Business Water has overcharged customers – despite directing the company in January 2023 to comply with price protection requirements set out in the Retail Exit Code (REC).
The Competition and Markets Authority has just announced it has given five water companies the go-ahead to increase bills beyond the levels determined by Ofwat in its PR24 final determinations in December 2024.
Ofwat has set out clear expectations for water companies to tell customers how money is spent, why bills are rising and what improvements the funding will deliver.
Thames Water has started identifying customers who need financial support to automatically enrol them on its social tariff schemes under a new initiative which will provide more than £10 million in financial assistance to an estimated 33,000 households under the company’s WaterHelp, WaterSure and Extra Support Scheme programmes.
Sulzer has launched a new global Center of Excellence (CoE) for Water Treatment Solutions - the CoE consolidates Sulzer’s wastewater treatment expertise in a unified and global manner.
“SAS (Surplus Activated Sludge) is a bit weird and can do odd things,” says Stuart Chatten, Lead Bioresources Technician at Whitlingham Water Recycling Centre (WRC), one of Anglian Water’s principal centres for processing sewage, serving a population of 400,000.
Owen Mace has taken over as Director of the British Plastics Federation (BPF) Plastic Pipes Group on the retirement of Caroline Ayres. He was previously Standards and Technical Manager for the group.
PureTec Separations, the Ledbury-based water treatment engineering firm, has appointed Dan Norman as its new Sales Manager – Water Process Systems, supporting the company’s continued growth in the UK and international markets.