South East Water reports progress on Resilience Plan and new executive appointments focused on investment delivery and technology change
South East Water has today provided an update on the actions that are being implemented to improve the resilience of the water supply network that serves 2.3 million customers across Kent, Sussex, Surrey, Hampshire and Berkshire.
Ofwat proposes £22 million-plus fine for South East Water for repeated supply failures between 2020 and 2023
Ofwat has proposed a £22.46 million fine for South East Water following an investigation into multiple supply disruptions between 2020 and 2023, which affected more than 286,000 people n Kent and Sussex.
Ofwat launches new investigation into South East Water following repeated outages
Ofwat has today opened a new investigation into South East Water following a series of supply interruptions which have seen thousands of households and businesses in Kent and Sussex lose their water supply.
Widespread criticism for South East Water and CEO David Hinton as water supply issues continue
Households and businesses supplied by South East Water continue to be without water or suffer water supply interruptions – a range of areas continue to be affected according to the latest updates published on the water company’s AquAlerter map pages on its website.
South East Water - thousands of homes left without water as Kent County Council declares major incident
Thousands of homes in the South East Water region have been left without water and Kent County Council has declared a major incident following the loss of water supply. South East Water’s initial annoucement on Saturday 10th Jan 2026 at 11:08 a.m. said that “regrettably”, customers in East Grinstead and the surrounding areas would begin to experience no water, intermittent supply or low pressure.
South East Water CEO tells Commons Committee "lifestyle changes and extreme weather events" contributed to Tunbridge Wells water shortages
South East Water CEO David Hinton has told a House of Commons Committee that "lifestyle changes and extreme weather events" had contributed to recent water shortages in Tunbridge Wells.
Ofwat calls on water companies to ensure vulnerable customers receive water when supply is cut off
Ofwat has published findings from research into a Southern Water supply interruption that took place in Southampton and Marchwood in December 2024 - and is calling on water companies to ensure they can provide alternative water quickly to vulnerable customers.
Southern Water Christmas week water outtage - CEO warns similar incidents cannot be ruled out in future
Following a supply outtage which saw around 58,000 Southern Water customers left without water supply in the week before Christmas, CEO Lawrence Gosden has warned that similar incidents cannot be ruled out in future.
Northumbrian Water launches mobile pressured water supply unit to keep taps flowing during supply interruptions
An innovative new product, developed jointly by Northumbrian Water Group (NWG) and Furst Technologies has been launched to the wider water industry.
Water companies to face fines for poor customer service
From today Ofwat has new powers to act against any water company that provides poor customer service in breach of a new licence condition, which could see the regulator impose fines of up to 10% of the company's turnover.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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