Almost 600 delegates joined a Vulnerability Summit on Tuesday in person and online, that drew together leaders from the utilities sector, consumer groups, charities, trade representatives, financial services and government.
South East Water has launched a new initiative in partnership with a council in Kent to ensure customers are paying the correct charge for their tap water.
The UK Regulators Network, working with consultants Black & Veatch, has published a report on the extent of infrastructure data sharing currently taking place across the transport, water, energy and telecoms sectors.
The Competition and Markets Authority (CMA) has published a new paper setting out the key findings from its programme of work on vulnerable consumers.
The UK Regulators Network (UKRN) has published a new report on data sharing by water and energy firms to support vulnerable consumers.
The House of Commons Business, Energy and Industrial Strategy Committee is seeking clarification from the Government on its intentions to amend the Digital Economy Act 2017 to extend data sharing beyond current arrangements and help with the identification of vulnerable energy customers.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers.
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.