Scottish Water has won a top award for a new digital app which cuts the inspection request time to connect customers to the water network from five days to four hours.
in an Expert Focus article for Waterbriefing, Chris Cullen, Head of sales and marketing at outsourced customer contact specialist Echo Managed Services, takes a look at the challenges, opportunities and technology-led changes set to usher in a new approach to customer billing.
Severn Trent Plc has held a Digital, Innovation & Technology showcase event for investors outlining how cutting-edge digital technologies are transforming the business and driving value for customers, employees and shareholders.
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies.
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations.
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets.
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development.