Ofwat confirms final decisions to tackle liquidity and bad debt challenges in business retail market
Water sector regulator Ofwat has published its final decisions on how it will intervene to support customers’ interests in the business retail market through the current Covid-19 pandemic.
Covid-19 emergency - Ofwat steps in to ward off risk of systemic failure and collapse of retail water market
Ofwat has stepped in to ward off the risk of systemic failure and possible collapse of the still-developing retail water market as a result of the ongoing Covid-19 emergency.
Ofwat and MOSL set out plans to address impact of coronavirus on business water retail market
Ofwat and MOSL are drawing up a package of initiatives aimed at minimising disruption to the operation of the business retail water market as a result of coronavirus and warning that the impacts are already being felt.
Regulators warn wholesalers and retailers must deliver more efficiency in business water sector
Ofwat and the Environment Agency are calling on authorised wholesalers and licensed retailers in the retail water sector in England and Wales to deliver greater water efficiency in the business sector.
Retail water market – Ofwat warns much faster progress is essential
In the face of ongoing concerns that the retail water market is not functioning as efficiently and effectively as it should, Ofwat has said it wants to avoid a situation where the opening of the market has caused “a divergence of basic service standards provided by wholesalers between domestic and business customers.”
Retail market - water industry explores raising the bar on water efficiency with business water users
Not-for-profit organisation Waterwise brought together over 40 water wholesalers, retailers and regulators last week to explore how they could raise the bar on water efficiency with business water users in the UK.
Business water market - Ofwat consults on strengthening wholesaler performance and service
Ofwat has launched a new consultation on strengthening wholesaler performance and service in the business retail market.
Ofwat acts on meter concerns in business retail water market
Ofwat has announced measures to tackle concerns expressed by retailers in late 2017 in a number of complaints about the availability and quality of meter reading services in the business retail water market.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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