Sat, Apr 25, 2026
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Displaying items by tag: underperformance penalties

OFWAT WATER COMPANY PERFORMANCE 2022-23Ofwat says that under-performance by the majority of water and wastewater companies in England and Wales, will mean companies have to return £114 million to customers next year.

Customer bills 1Thames Water will have to return £51 million to its customers and Southern Water almost £30 million after missing key performance targets.

Dŵr Cymru has topped the customer measure of experience (C-MeX) in Ofwat’s league table with Portsmouth Water in second, and Wessex Water in third place.HOUSES 1

OFWAT BLIND YEAR CONSULTATIONOfwat has today launched a new consultation on its proposals to adjust the outperformance and underperformance payments water companies in England and Wales can expect to receive or lose for the final year of AMP6.

 

Ofwat will today begin consulting on proposed outperformance and underperformance payments for four of the seventeen water companies in England and Wales, to be applied from April of next year.

Ofwat will today begin consulting on proposals to adjust the price controls for three of the eighteen water companies in England and Wales, to be applied from April of next year.

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