Ofwat has published a discussion paper setting out its emerging thinking about a new shared vision for the water sector and Ofwat’s strategy for regulating the water and wastewater companies in England and Wales from 2020 onwards.
Ofwat’s chairman, Jonson Cox, has today called on the water sector to “hit refresh and offer a renewed commitment to customers”.
Ofwat Chief Executive Cathryn Ross has confirmed that customers will be at the heart of the next price review and that Ofwat will strive to deliver lower bills and better service.
Ofwat has warned that a post-Brexit scenario which foresees higher inflation, lower interest rates and lower growth, at the same time as their customers become poorer and find it harder to pay their bills, could pose a very significant challenge for the water sector in terms of customer legitimacy.
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react.
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.