Ofwat research highlights room for improvement in how water companies deal with customer billing issues
New research carried out as part of Ofwat’s ongoing work to understand customers’ experiences of interacting with their water company is highlighting room for improvement in water companies’ customer billing issues.
Utilities suppliers losing £3.3 billion in revenue a year
A new report from technology-enabled data consultancy Sagacity shows utilities suppliers are leaking billions of pounds in revenue and don’t know how to prevent it from happening – putting jobs at risk.
News Showcase
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Uniwater strengthens its UK presence with acquisition of Hy‑Ram Engineering
Uniwater has acquired Hy-Ram Engineering, a specialist in tooling, products and hire for the water sector, based in Mansfield, England. -
Enpure Ltd and Clean TeQ Water Ltd in new collaboration for Moving Bed Ion Exchange-based nutrient removal
Enpure Ltd and Clean TeQ Water Ltd have announced a collaboration agreement to bring Clean TeQ Water's Moving Bed Ion Exchange-based nutrient removal technologies to water utilities across the UK. -
BactoSense ID cuts wastewater and bathing water bacteria testing from days to minutes
Near-real-time microbial monitoring of wastewater discharge and bathing waters is now possible thanks to the BactoSense ID solution created by Swiss-based bNovate Technologies. -
ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations.
Expert Focus
News Sections
Other Latest News
- Severn Trent Water launches preliminary market engagement for water retail services consolidation with single retailer
- Eight councils in southern England sign agreements to tackle storm overflows
- Clancy awarded c £27 million contract by Portsmouth Water to deliver next stage of Havant Thicket Reservoir project
- NI Water progresses work on Stormwater Separation Programme with scheme to reduce sewer flood risk in Ballymoney
- South East Water pushes back Broad Oak Reservoir gate two submission date for second time
- Severn Trent Chief Financial Officer to take up new role as Chief Financial Officer of Vistry Plc
Watch
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Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Top Stories
- Severn Trent Water launches preliminary market engagement for water retail services consolidation with single retailer
- Clancy awarded c £27 million contract by Portsmouth Water to deliver next stage of Havant Thicket Reservoir project
- South East Water pushes back Broad Oak Reservoir gate two submission date for second time
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