Driving proactive water sector change through technology
Nigel Baker, managing director at Echo Managed Services, creator of multi-utility billing software, Aptumo, explores how innovative technologies can help the water companies to move from being change-led to change-driven and bring about real change in customer-facing operations.
Thames Water appoints new supplier to deliver better digital customer experience
Thames Water have appointed London-based firm Hugo and Cat as their digital supplier to deliver a better digital customer experience.
MOSL calls on Ofwat to strengthen role of retailers in 2019 Price Review
Market Operator Services Ltd (MOSL) is calling on Ofwat to give retailers in the new non-household water market a greater say in the upcoming 2019 Price Review (PR19) for the 2020-25 AMP7 investment programme.
News Showcase
-
Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality. -
Kohtari CEO says joined-up water intelligence needed to predict, not just react - not more data
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react. -
IED compliance – using automated sliding floodgates to support secondary containment at water and sewerage company sites
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites. -
Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
Expert Focus
News Sections
Other Latest News
- Places for People Group Ltd tenders £294.8 million National Groundworkers Framework contract
- Environment Agency tenders £600k contract for visual asset inspector accreditation for flood, coastal and environmental assets
- Cambridge City Council to hold second round of Preliminary Market Engagement meetings for proposed City Centre District Heating Network
- Southern Water launches £30 million programme in Thanet to modernise water network
- New financial penalties introduced in government's latest crackdown on water companies
- Thames Water highlights challenges and costs of removing concrete dumped in sewer network
Watch
-
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
Login / Register
New Account Registrations
To register for a new account with Waterbriefing, please contact us via email at waterbriefing@imsbis.org
Existing waterbriefing users - log into the new website using your original username and the new password 'waterbriefing'. You can then change your password once logged in.