South West Water offers customers £20 credit on their bills or shares in owners Pennon Group
In an industry first, South West Water (SWW) will soon be sharing £20 million with customers after outperforming its last business plan.
Thames Water - credit ratings downgrade reflects pressure from Ofwat's "challenging" PR19 Final Determination
Fitch Ratings has downgraded the credit ratings of Thames Water’s holding company Kemble Water Finance Ltd and revised its Issuer Default Rating to Negative, reflecting pressure on Kemble's and Thames Water’s financial profiles as a result of Ofwat’s challenging Final Determination on the company’s AMP7 business plan.
Severn Trent Plc earns £163 million in outperformance across AMP6
Severn Trent Plc will have earned at least £163 million across AMP6 in net customer ODI outperformance payments according to its latest update for the period to 31 March 2020 published today.
United Utilities delivers strong financial and operational performance
United Utilities is continuing to deliver a strong financial and operational performance, according to its latest set of half year financial results for the period ended 30th September 2019 published this morning.
Ofwat finds customer satisfaction up but failures on performance targets include leakage and water quality
Ofwat’s latest reports on water companies’ service, delivery and financial performance over 2017-18 show that customer satisfaction has risen but sector performance deteriorated with a number of failures on performance commitments, including leakage, water quality and water supply interruptions.
Moody’s warns Ofwat PR19 plans could "undermine stability and predictability" in water sector
Moody’s ratings agency is warning that the water sector regulator’s proposals are threatening to undermine the stability and predictability of the regime.
Severn Trent to invest extra £100m to improve water business performance ahead of AMP7
Severn Trent is planning to invest an extra £100 million to improve its water business performance in preparation for AMP7, according the preliminary announcement of its annual results published this morning.
Moody's changes outlook to negative on ratings for 4 UK water companies
Moody's ratings agency has changed the outlook on the ratings of four UK-based regulated water companies and one high-yield holding company to negative.
South West Water outperforms business plan in first year of AMP6
South West Water is sharing its success with customers after performing better than expected in the first year of its AMP6 2015-20 business plan.
CGC says Thames Water “relatively silent” on how innovation helps meet performance commitments
Thames Water’s Customer Challenge Group has described the water company as “relatively silent” on the role that innovation of all sorts plays in delivering against its commitments and called on Thames to take a more overt approach to describing what is being done.
News Showcase
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Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.” -
King’s Award for Enterprise shows ERG moving forward with growth in UK and Asia
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise. -
Welsh Water’s ORAI system shortlisted for three categories at the British Data Awards 2026
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers. -
Barhale completes two Rapid Action Taskforce Spills projects for Severn Trent
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
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Other Latest News
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- Scottish Water awards £50 million contract for advanced metering infrastructure for non-household customers
- MOSL publishes final Quarterly Report for 2025/26
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Watch
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
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