Scottish Water has gone out to tender with a contract for a Meter Data Management System worth an estimated £5 million (ex VAT).

The water company is looking to procure a Meter Data Management System (MDMS) to support the nationwide rollout of AMI smart metering to around 135,000 business customers by providing the central data management platform for smart meter data.
The procurement is running in parallel with a separate procurement for smart water meters, Head-End-Systems (HES) and communication networks. The MDMS must be able to integrate with the smart metering solutions being procured through this parallel framework and provide functionality that reflects the unique market conditions in Scotland.
The MDMS platform is required to:
- Manage the potentially diverse smart meter estate; where the MDMS will support in the overall configuration and management of the estate and the information it produces
- Aggregate smart meter data and alerting information to enable the management of the metering system and provision of meter data for consumption by external/internal stakeholders.
- Meet stringent security and resilience needs.
- Support Scottish Water’s demand reduction target of 80MLd.
The scope of the MDMS procurement includes:
- Provision of core capabilities: system implementation, maintenance, and support services.
- The MDMS platform and its associated environments are a central hub for reception and transformation of meter data that is moved to Scottish Water platforms. Scottish Water require 3 environments (for development, testing, and production); however, this may change subject to the level of customisation and configuration of the MDMS.
- Data analytics and reporting capabilities.
- Integration with the HES and other supporting systems and the management of key data items across the smart metering value chain.
- Integration with existing analytics and data fabric capabilities at Scottish Water in a Data Lakehouse architecture with hybrid fabric capacity.
- Data sharing capabilities for internal and external stakeholders (e.g. provision of meter read data to retailers).
It is expected that the successful Bidder will provide a cloud-based MDMS solution in alignment with Scottish Water's cloud-first strategy, with appropriate integration capabilities.
The procurement involves the establishment of a framework agreement with a single operator - contract term will be 96 months.
Time limit for receipt of tenders or requests to participate is 5 September 2025 – click here to access Scottish Water's procurement portal.
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