Scottish Water has gone out to tender with a framework contract for Microsoft 365 Support Services worth an estimated £8 million.
Scottish Water is procuring a framework of suppliers to help it service and maximise the value delivered using M365, which is fully adopted, and to provide other professional services related to M365, Azure, and tactical development services.
The water company anticipates that the M365 managed service will be provided by one supplier, with other services provided by one or more suppliers on the framework.
Scottish Water uses M365 as its primary productivity, collaboration and analytics platform, and Azure as its primary cloud platform.
While the utility has incumbent partners in place for infrastructure management, application management (for on-prem and other cloud platforms) and cybersecurity, it has identified a gap in the provision of ongoing capability for service and professional services in the configuration and opportunity maximisation of the M365 platform.
Any prospective partner will be expected to work with our existing service management processes using Service Now and work in collaboration with our incumbent IT partners.
Initial contract term is 3 years with 5 years of extension options.
Time limit for receipt of tenders or requests to participate is 9 March 2022 – click here to access the tender documentation
Want to know more about the water companies in England and Wales investment plans? Winning new business with the water companies in England and Wales in AMP7 and AMP8 between now and 2030?
Our report Complete AMP7 Contracts Tier 1 Alliances and Tier 1 Contractors April 2020 - 2025 contains details of the companies, the alliances, the contracts they’re already working on in the UK water sector, together with hundreds of key named contacts. Click here for more information and details of how to order.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers.
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.