Sutton and East Surrey Water has awarded a billing and CRM solution contract worth £4.78 million-plus to Echo Managed Services Ltd for its domestic SES Water and SES Business Water customers.
The contract, which was tendered in two Lots, covers a fully functioning, flexible CRM and billing solution to support the array of services and functionality that they currently offer to both their household and business retail customers
Echo Managed Services Ltd was one of five companies who bid for the work.
The Future Water Association’s annual Networks November event kicked off last week with a Year in Water Review – a recap on the past year and what it means for the sector going forward.
Uniwater has acquired Hy-Ram Engineering, a specialist in tooling, products and hire for the water sector, based in Mansfield, England.

Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.