NI Water has awarded a contract worth £460,000 appointing a service based provider of a customer satisfaction feedback system.
Under the contract, the successful supplier will provide a technological solution which has the capability to supply near time or real time feedback on the levels of satisfaction from a greater number of customers.
The water company is expecting that this will provide the business with actionable data to drive improvements and enable it to become a truly customer focussed business. The service will be available on a hosted, managed service basis, 24 hours per day, 7 days per week 365 days a year.
London-based company Watermelon Research Ltd has won the £460K contract, one of three firms in the bidding for the work.
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
Börger UK, which has firmly established itself as a leading pump brand since it was set up in Staffordshire in 2004, has moved into bigger, brand-new premises in Shrewsbury.
HUBER Technology UK & Ireland are inviting people to register for their March webinar where they will be providing information about HUBER water intake screens for municipal and industrial applications.
Sulzer has launched a new global Center of Excellence (CoE) for Water Treatment Solutions - the CoE consolidates Sulzer’s wastewater treatment expertise in a unified and global manner.
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.