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Tuesday, 20 October 2015 07:49

Scottish Water awards £3m IT consultancy support contract

Scottish Water has awarded a consultancy support contract  for IT Outsourcing worth an estimated £3 million.

The contract covers development support of a sourcing strategy for its IT products and services. These are currently delivered through outsourcing agreements with 3 global IT partners, which expire in August 2018.

Scottish Water is currently conducting a full review of its sourcing strategy, service requirements, supply chain design and service integration solution in preparation for a formal procurement.

Seven companies were in the bidding for the work – who had to demonstrate that they met the following minimum criteria:

  • Within the last 18 months they had provided consultancy support to a similarly scoped project that involved re-procurement of IT external support from an existing environment of outsourced provision to multiple partners.
  • Track record of successful support in the development of sourcing strategies for clients with an of annual expenditure of at least £50 million on external IT service/products.

Edinburgh-based firm Vision Consulting has won the contract, which runs for four years.

Work will include review, assessment and selection of preferred suppliers

The objectives of the project include:

  • identify a Sourcing Model with the right number of providers and work packaging to maximise commercial and technical synergies and minimise procurement and management costs
  • review the end to end service requirement to identify the best means of delivering Scottish Water’s business requirement;
  • assist Scottish Water in the review, assessment and selection of preferred suppliers;
  • support implementation of a service integration solution and alliance model across Scottish Water providers;
  • recommend commercial and pricing models which incentivise positive provider behaviours and deliver cost reduction, service improvement, flexibility and additional business value;
  • develop a performance management system across all strategic Scottish Water IT partners that not only delivers the expected benefits but goes further to extract the full potential value available from each sourcing relationship;
  • review current IT Business Change programme delivery models and recommend improvements so that Scottish Water can deliver challenging programmes being implemented over 2015 to 2021;
  • recommend a shape for the Scottish Water retained organisation so it is fit-for-purpose
  • review all currently in-house delivered services and recommend best of breed model for future delivery;
  • recommend how Scottish Water can capitalise fully on any new opportunities and capabilities in the sourcing marketplace — e.g. Independent SIAM services, RPA (robotic process automation), re-shoring, impact sourcing.

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