Alan Newman, Enterprise Manager, Utilities at customer experience management specialists Quadient, discusses how water companies can revamp their communications strategies to improve customer experience.

Southern Water is investing £2.5 million to upgrade its Grayswood Wastewater Treatment Works in Surrey in an effort to bring down phosphorous levels and improve water quality.

South East Water is progressing work on three substantial projects in an extensive £80 million-pound investment in the water network in East Sussex which will improve supply, resilience and quality with new pipework being laid and treatment works upgraded.

Yorkshire Water is investing £4.9 million in major improvement works to reduce discharges from the Bridge Road storm overflow in Horbury going into the river Calder to help improve water quality and reduce the likelihood of surface water flooding.

Octopus Energy Group has announced the appointment of Amir Orad as the dedicated CEO for Kraken, the end-to-end platform for utility digitisation and transformation.

Leading Irish water and wastewater engineering company, Glanua has today announced it has acquired UK-based industrial operations and maintenance firm Aqua Operations as it continues to expand its operations in both Ireland and the UK.

Following the success of last year's award-winning 'Can for The Cam' campaign, which achieved daily water savings of 940,000 litres during the peak summer months, Cambridge Water has announced the launch of a new, ambitious initiative: 'Yes We Cam'.

South West Water has completed a major upgrade to Fowey’s water network as part of its extensive programme of planned improvements across the region.