Southern Water has issued an update explaining the reasons for the water outage in south Hampshire which saw customers in Waterside, New Forest, and in Ventnor, Godshill, Whitwell and Niton, on the Isle of Wight, experience no water or a limited supply last week.

Southern Water has confirmed water supply has been getting back to normal following the impacts of Storm Ciarán. which lead to loss of supply and low pressure for customers in some areas of its operational region. 

Southern Water has apologised to customers in the Waterside, New Forest area (postcodes areas SO40 and SO45) of Southampton who are likely to experience either low pressure or a loss of water supply.