CCW establishes PR24 challenge group
A new Challenge Co-ordination Group has been established by CCW, with Caroline Warner appointed as its independent chair.
South East Water reports 38% reduction in customer complaints
A focus on customer engagement and satisfaction has led to a 38 per cent reduction in complaints for South East Water, according to the water company’s annual performance report published today.
Ofwat considers market design of direct procurement for customers
Ofwat is already in the process of considering the options for market design of direct procurement for customers, according to the minutes of its latest Board meeting published this week.
Study shows water customers want impartial Chairs and greater transparency from CCGs
Impartial chairs and greater transparency are vital to ensure Customer Challenge Groups (CCGs) have legitimacy in the eyes of customers, according to new research by the Consumer Council for Water (CCWater).
Ofwat says more work needed on draft Water Resources Management Plans
Water industry regulator Ofwat has written to the Secretary of State for Environment, Food & Rural Affairs setting out its views on work it thinks the water companies in England and Wales need to do in finalising their Draft Water Resources Management Plans.
News Showcase
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ABB launches digital platform for optimizing operation of water networks
ABB has launched AquaMaster+™, a digital platform for smart water network management, designed to help water utilities monitor, analyze and manage their water networks, preventing pipeline water losses and optimizing operations. -
Safe access solutions a key requirement for water sector and other Critical Infrastructure Providers
Craig Nienaber, Business Development Manager for Safe Access Solutions (SAS) at HUBER Technology, explores why the company is seeing a growing level of interest in its safe access solutions for critical infrastructure providers, including their application in wastewater treatment assets. -
Albion Water appoints new Director of Business Development
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development. -
Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality.
Expert Focus
News Sections
Other Latest News
- MPs tell government - eject Thames Water investors and ensure new regulation prevents repeat of chaotic saga
- RSE CEO says data centres should be built next to wastewater and treatment works to limit impact on Scotland’s water supplies
- Government ‘cutting corners’ on international climate finance commitments as El Niño approaches
- Nature Scotland tenders £450,000 contract for Peatland ACTION FW02 Field Ecologists Framework
- Government, Environment Agency, and water companies step up efforts to prevent England remaining in drought by next spring
- Anglian Water - major investment in Lincolnshire reservoir to take key step forward
Watch
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Southern Water showcases last footage inside Yew Hill Reservoir before filling
Southern Water has released film and images showing what it’s like to walk inside Hampshire’s expanded Yew Hill underground reservoir for the very last time, before it gets filled with water. -
Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Top Stories
- MPs tell government - eject Thames Water investors and ensure new regulation prevents repeat of chaotic saga
- RSE CEO says data centres should be built next to wastewater and treatment works to limit impact on Scotland’s water supplies
- Anglian Water - major investment in Lincolnshire reservoir to take key step forward
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