The plans form part of a series of key goals with the announcement of its 2014 vision for Costain Cares, the long-term strategic initiative intended to build a more sustainable business and deliver tangible benefits for company stakeholders.
The firm will also seek to achieve a customer retention rate of 80% and for 100% of its Top 100 supply chain partners to complete 360 degree feedback, to measure performance and set a target to improve – and achieve an average supply chain performance of 65%. Costain also plans to ensure that 100% of the projects it works on deliver Community Engagement and Action plans.
The 2014 vision sets out ambitious targets that cover: health and safety, the development of employees, delivering the highest standards of service and sustainable solutions for customers, the responsible management of its supply chain, the support and contribution to the communities in which it serves and reducing the environmental impact of the work it undertakes.
Costain Cares is aiming to address further the developing needs of stakeholders, increasing the speed and scale of change towards a responsible business and, at the same time, enhance performance in every facet of Costain’s operations.
Catherine Warbrick, Costain’s Corporate Responsibility Director commented:
“The companies that adhere to a greater corporate and social responsibility will be the companies that thrive, and it is these companies that will also offer greater returns to shareholders and the communities they serve.”
“Costain Cares is at the heart of what we do as a business, from building relationships with stakeholders, to securing new orders from major customers and to successfully delivering profitable solutions. In line with our focus of being more socially responsible, we have outlined a set of targets that aims to make a real contribution to our stakeholders and the communities we serve and I look forward to reporting on our progress.”
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