A burst pipe at the local treatment works which provides the water for the Prenton area of the Wirral area has seen some United Utilities customers left without water or getting just a trickle through the tap this weekend.
Engineers from the firm were working through the night on Saturday to assess the situation and carry out repairs with the work is continuing into Sunday.
Water supplies from other sources are being re-routed into the area and the company’s fleet of water tankers is pumping extra supplies in to help the situation.
United Utilities has set up some local water delivery stations at a number of locations to provide bottled water free of charge to customers. The firm said there is plenty of water available and teams will stay on site as long as necessary.
Dr Martin Padley, Water Services Director at United Utilities, explained:
“Our engineers have been working through the night to repair the problem at the treatment works. The actions we have taken have helped to reduce the impact on the area, however there are some customers who may find they have no water or low water pressure until the repairs are completed.
“We’re very sorry for the inconvenience and we are working hard to get supplies up and running again as soon as possible. We thank everyone for their patience.”
Vulnerable customers who are registered with United Utilities’ Priority Services scheme are being contacted and given special assistance.
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