South Staffs Water is holding a series of roadshows in April so that customers can get advice about their water bills.

Customers are being encouraged to take their bill along to their local roadshow to get face-to-face advice from staff of South Staffs Water on their bill and any other water supply issue.

The roadshows are taking place from Monday 15^th April to Friday 26^th April across the South Staffs region in Dudley, Tamworth, Burton, Cannock, West Bromwich, Walsall and Wednesbury.

Phil Newland, Managing Director at South Staffs Water, said:

“We’re holding these roadshows, so that any of our customers, who need help, can come and talk to us face to face. We offer lots of support including flexible payment arrangements and special tariffs, so I want to encourage anyone to come and chat to our friendly team and find out how we can help. It doesn’t just need to be about bills, why not grab the opportunity to come and see us about water meters or anything else you’d like to know more about.”

South Staffs Water household customers will continue to receive the lowest combined water and sewerage bill in England and Wales in 2019/20.

From 1^st April 2019, the average household water bill will fall by £1 to £146 a year, with customers continuing to pay, on average, less than 40p a day for all the water they need for drinking, cooking, washing and cleaning.

Wastewater charges, which South Staffs Water collects on behalf of Severn Trent Water, will increase by £9 and will cost around 48p a day (£174 a year).

Since 2014, bills in the South Staffs Water region have risen by less than 1% in a period when inflation has been 9%.

However, the company said it recognises that many people may struggle with their household bills and could need help.