United Utilities has mobilised hundreds of engineers and specialist crews from water and wastewater networks, together with call handling teams, to help customers hit by torrential rain which has seen rivers flood a saturated north of England.
The heavy rain and high winds brought on by resent storms have caused widespread disruption across the North West - in many areas, the ground is still saturated from previous downpours and river levels remain at record highs.
Although floodwaters have been receding, storms Desmond, Eva and Frank have forced many customers from their homes or business.
The water company has been deploying teams of staff, working alongside the Army, emergency services and the Environment Agency to assist with the clean-up in Cumbria, Lancashire and parts of Greater Manchester.
United Utilities has also suspended water bills for customers evacuated from their home or business due to the flooding.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers.
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply.
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest.
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.