IMS Consulting specialises in developing and delivering sustainability strategies for organisations. We will put you on the right path, help you achieve your chosen objectives and ensure that the activities you undertake to improve your level of sustainability are communicated clearly; internally to staff, and externally to customers, investors, regulators and the media. In fact, to all your chosen stakeholder groups.
In the work that we have undertaken helping clients to develop and improve their sustainability strategies, identify gaps in the way information is understood and communicated, prioritising those key performance indicators that are most important, implementing strategies and communicating actions, IMS Consulting has developed a model for improving the way that sustainability is understood, measured, managed and communicated in any organisation.
Examining the way organisations, businesses, NGOs and governments treat sustainability, the way they develop their policies and deliver the proof of their actions, we have discovered two very important and fundamental facts.
First, very few organisations really know what their stakeholders think. They don’t fully understand the priorities that different groups of customers have, the importance of information for certain people, the way peer pressure works, the expectations that investors have.
Second, we found through detailed research that very few, in fact almost no organisations are currently communicating what they do, and how they do it as effectively as they could.
In order to help companies and organisations turn these weaknesses into strengths - often that provide competitive advantage – IMS Consulting took a good look at the traditional way that sustainability strategies are developed, implemented and reported.
The result is a feedback loop:
Sustainability, by its very nature, is not straightforward. There is no finishing line, no arrival point. Policies, actions, measurements need to be constantly questioned, improved and developed. We use the feedback model described to help our clients understand how to approach sustainability in their organisation, then utilise our services to help them do so.