Print this page
Wednesday, 15 March 2017 08:41

Retail market: Peel Ports tenders £4.5m water and sewerage services contract

Peel Ports has gone out to tender with a contract for the supply of water, wastewater and ancillary goods, works and services worth up to an estimated £4.5 million.

The successful supplier will be required to have a valid Water Supply and Sewerage Licence granted by Ofwat and to comply with the requirements of the associated Wholesale Retail Code, the Market Arrangement Code and the Wholesale Contract.

The contract is being procured as two separate Lots - Lot 1 covers locations within England, namely: Liverpool Ports, Port of Heysham, the Manchester Ship Canal, London Medway and Great Yarmouth Port. Lot 2 covers Clydeport in Scotland

The contracts will run for a 2 year period, with an option to extend for a further 2 years in 1 year increments.

Associated services to be provided under the contract include:

  • Account Mangement including customer service;
  • Billing;
  • Metering, including meter reading (including acceptance of AMR reads where implemented) and management of sites and meters (including new connections and switching);
  • Meter installation, removal, resizing, and accuracy tests;
  • Data management and the provision of data and/or reports;
  • Roads and property drainage;
  • Sewerage services including trade effluent;
  • Emergency contingency planning; and
  • 24/7 emergency support.
  • Ancillary Goods, Works and Services

The tender says the the ancillary goods, works and services relate to the management, conservation, reduction and data management of water consumption in order to deliver efficiency, financial and consumption savings.

  • Water footprint assessment;
  • Tariff optimisation and benchmarking;
  • Water audit site surveys;
  • Leak detection and repair;
  • Installation of devices to improve efficiency and/or reduce consumption;
  • Bill validation. 
  • Cost recovery.

The tender also sets out a number of key objectives related to automated meter reading services,  including:

  • to improve control and transparency of pricing and usage information;
  • to have Automated Meter Readers (AMRs)  installed on all sites, to be used for billing and analysis;
  • to reduce water consumption through demand management and innovation;
  • to reduce the cost of water and wastewater consumption per unit;
  • to improve customer service levels.

Time limit for receipt of tenders or requests to participate is 12th April  2017 – click here to access the tender documentation.