New research suggests that over a third (37 per cent) of UK water and energy utility customers would willing to pay a little more on their bills to protect the environment – rising to 57 per cent among the 18-24 age group.
Ofwat says the pandemic has exacerbated problems faced by customers struggling with bills and poor mental health – the regulator is calling on the water companies to do more to help.
Water companies in England and Wales have stepped up efforts to help customers who have lost their jobs or had their incomes cut during the coronavirus crisis.
Almost two-thirds (65%) of UK consumers are calling out for greater transparency in how bill payments are spent by water suppliers, according to new research.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers.
Barhale has completed work on two separate Rapid Action Taskforce Spills projects it is carrying out for Severn Trent.