UK consumers have saved an estimated £8 billion over the last 3 years from action taken by the Competition and Markets Authority (CMA) to protect competition and stamp out unfair practices.

Chief Executive of the Environment Agency Sir James Bevan is warning that the water crisis a ticking time bomb - with issues including water quality, population growth, water shortages and climate change.

The water industry in Scotland is the most trusted industry with customers, according to research by consumer rights body Which.

In an Expert Focus article for WaterBriefing on World Water Day, Caroline Boden, Head of Communication at Echo Managed Services explores how water companies can align messages about water conservation and sustainability with environmentally-conscious current and future Generation Z (Gen Z) customers.

Average household water and sewerage bills in England and Wales are set to fall by around £2 (0.6%) in 2021/22. The average annual bill is forecast to come down from £410 to £408, although there will be variations from company to company.

The four main regulators – Ofwat, Ofgem, Ofcom and the Financial Conduct Authority – cannot prove if they are effectively responding to consumer concerns or offering enough protection for those who need it, according to the National Audit Office.

The Competition and Markets Authority (CMA) has published its final report following a market study into the use of price comparison sites and other apps.