United Utilities has gone out to tender with a major contract for recruitment services worth an estimated £240 million.

The water company is looking to award a contract for recruitment services for the provision of contingent resources and a range of other recruitment services, using a hybrid or modular service model.

The Managed Service Provider (MSP) Master Vendor arrangement required is a hybrid/modular approach for Contingent Resource and selective engagement of additional recruitment services on a modular basis. United Utilities requires the ability to call-off services on a flexible and scalable basis in line with business requirements.

The scope of the agreement is as follows;

1. MSP Master Vendor arrangement for Contingent Resources, including a Vendor Management System (VMS) and Health Surveillance (including pre-placement) process for Contingent Resource.

2. A technology solution for both Contingent and Permanent Recruitment, an ‘Applicant Tracking System’ (ATS)

3. A range of additional modular services that can be selected as and when required by the company, including;

• Pre-employment background checks
• Recruitment campaign support
• Building and managing talent communities
• Recruitment administration support for recruitment spikes
• Interview scheduling management
• Permanent external recruitment

For the recruitment of Contingent and Permanent Resources, United Utilities is looking for a supplier with with capability of sourcing candidates across the UK for placements in the North West into a number of business areas, including;

• Customer Service
• Digital Services
• Operations
• Engineering and Capital Delivery
• Support and Professional Functions

Contract term is 96 months – no further renewal options are available.

Time limit for receipt of tenders or requests to participate is 23 February 2023 – click here to access the tender documentation.