Ofwat consults on further measures to protect business retail customers and minimise disruption
Ofwat is consulting a further package of measures aimed at protecting business retail customers and minimising disruption in the market as the coronavirus emergency continues.
Water retailers warned over rising complaints from business customers
Written complaints from business customers to water retailers have risen for the second successive year – they are now 52% higher than before the retail market opened in England, according to a new report by the Consumer Council for Water (CCWater).
Castle Water CEO: CCWater has "simply not got to grips” with detail of new retail market
John Reynolds OBE, CEO of Castle Water has said that the Consumer Council for Water has failed to get to grips with the detail of the new retail market.
News Showcase
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Webinar to explore moving indirect potable water reuse to full implementation
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality. -
Kohtari CEO says joined-up water intelligence needed to predict, not just react - not more data
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react. -
IED compliance – using automated sliding floodgates to support secondary containment at water and sewerage company sites
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites. -
Making storm overflow data make Sense – Metasphere launches dedicated monitoring device
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
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Other Latest News
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- Scottish Water builds biodiversity into solar scheme design right from the outset
- Uisce Éireann set to start first phase of major €55 million wastewater upgrade
- Severn Trent Plc trading update - “confident of delivering at least £50 million of total performance incentives”
- Government says infrastructure set to be built at fastest pace in a generation under major infrastructure planning reforms
- Environment Agency issues call for expressions of interest to create landscape-scale natural flood management
Watch
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Scottish Water completes £235m investment in two-way connection between drinking water networks
Hear how Scottish Water has completed its £235 million Ayrshire Glasgow Resilience Project - customers across Greater Glasgow, Ayrshire and East Renfrewshire will now benefit from a more secure and resilient water supply. -
United Utilities accelerates investment to reduce spills from storm overflows across Northwest
Hear how United Utilities is accelerating its investment to reduce spills from storm overflows across the Northwest. -
Working for WSP - what if you could build a career as unique as you? With us, you can
Find out more about the remarkable career opportunities on offer at WSP - scroll down to watch the inspirational video.
Top Stories
- United Utilities appoints Barhale to deliver Better Rivers project at Stockport
- Yorkshire Water launches market engagement for proposed multi-supplier, multi-lot MEICA Services Framework
- DWI warns water sector in England faces significant long-term challenges on asset health and resilient water supplies
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