The Consumer Council for Water - in partnership with Ofwat - has today published consumer research highlighting the experiences of South East Water customers who suffered extensive disruption to their water supply in winter 2025.
Welsh Water has lifted the precautionary boil water notice issued to customers on Friday last week in parts of Rhondda Cynon Taf supplied by Maerdy Water Treatment Works with immediate effect.
Following a supply outtage which saw around 58,000 Southern Water customers left without water supply in the week before Christmas, CEO Lawrence Gosden has warned that similar incidents cannot be ruled out in future.
Severn Trent Water has had to bring in 120,000 litres of free bottled water for customers in the Telford area and set up a water bowser as a result of a water pipe burst yesterday.
Southern Water has acknowledged shortcomings in its bottled water provisions on Isle of Wight to address a problem with loss of supply and low water pressure in Ryde on Sunday, saying it had "taken on board the concerns that we did not have water available quickly enough."
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.
With the UK government demanding a 50% reduction in storm overflow spills by 2029, the era of reactive management is over. Speaking in the House of Commons on 21 July 2025, then environment secretary Steve Reed said, “This Government will cut water companies’ sewage pollution in half by the end of the decade.”
ERG, the leading supplier of odour control systems and industrial gas cleaning & thermal systems, has been awarded the coveted King’s Award for Enterprise.
Welsh Water’s new artificial intelligence-driven tool, ORAI, has been shortlisted for three categories at the prestigious British Data Awards 2026 – underscoring the company’s commitment to using cutting-edge technology to deliver better outcome for customers.