Scottish Water has won a top award for a new digital app which cuts the inspection request time to connect customers to the water network from five days to four hours.
in an Expert Focus article for Waterbriefing, Chris Cullen, Head of sales and marketing at outsourced customer contact specialist Echo Managed Services, takes a look at the challenges, opportunities and technology-led changes set to usher in a new approach to customer billing.
Severn Trent Plc has held a Digital, Innovation & Technology showcase event for investors outlining how cutting-edge digital technologies are transforming the business and driving value for customers, employees and shareholders.
Albion Water, the first NAV (New Appointment & Variation) to have been established in1999 and now under the ownership of SDS Water Group, has appointed Andy Holland as its new Director of Business Development.
UK water companies are invited to join an upcoming webinar which will explore how the sector can take indirect potable reuse (IPR) from concept to full-scale operational reality.
James Sumsion, CEO of predictive water intelligence specialists Kohtari, says the water sector needs to take a giant leap forward, so that it can anticipate and act upon water quality issues - rather than merely react.
Ray Moulds, Sales Director at Flood Control International, takes a look at how automated sliding floodgates are supporting secondary containment at water and sewerage company sites.