Tue, Oct 21, 2025
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Displaying items by tag: customer bills

Household water charges in Scotland are expected to remain among the lowest in Great Britain.

Published in Water Issues

The average household water and sewerage bill in England and Wales for 2018-19 will be £405 – a below inflation rise of £9 (2%) compared with the provisional figure for the previous year.

Published in Water Issues

Cash-strapped households are being urged by the Consumer Council for Water (CCWater) to stay one step ahead of rising water bills by taking advantage of untapped financial support.

Published in Water Issues

The Consumer Council for Water (CCWater) is warning against water companies being able to give to customers with one hand while taking from them with the other in the 2019 Price Review.

Published in Company News

Water and energy regulators Ofwat and Ofgem are calling for their respective sectors to pool their efforts to ensure that vulnerable customers are better able to access the extra help which is available.

Published in Company News

A change in regulations mean landlords whose properties are served by Welsh Water are required to let them know of changes in tenancy within 21 days - landlords could be liable for water and sewerage charges if they fail to update the water company.

Ofwat is expecting to see water companies in England and Wales meet a demanding set of challenges and high expectations in their Business Plans for the upcoming Price Review in 2019, with a particular focus on resilience.

A new pioneering asset management research report commissioned by the UK water industry says that UK water companies will need to significantly increase infrastructure investment - with significant implications for customers' bills.

Published in Finance and Risk

Severn Trent’s ‘Help When You Need It’ scheme has more than quadrupled the number of customers receiving support with their water bills over the past two years.

Published in Company News

The Competition and Markets Authority (CMA) is launching a new study examining the digital comparison tools (DCTs) which enable consumers to compare products and services on quality as well as price, and help them switch between suppliers.

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